PRIVACY POLICY

Last Updated: January 2026

1. Introduction

Shop Space Collective Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or purchase our Course and tells you about your privacy rights and how the law protects you.

2. Controller

Shop Space Collective Ltd is the controller and responsible for your personal data.

  • Company Number: 06699212
  • Registered Office: Summerdown Yard, Malshanger, Basingstoke, England, RG23 7ES.
  • Contact Email: [email protected]

3. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: First name, last name.
  • Contact Data: Billing address, email address, telephone number.
  • Transaction Data: Details about payments to and from you and details of products you have purchased from us.
  • Technical Data: IP address, login data, browser type and version, and operating system (collected automatically by our website systems).
  • Usage Data: Information about how you use our website, including Course progress.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: To register you as a new customer, process your order, and deliver the Course (including the Setup Call).
  • Legal Obligation: To keep financial records for HMRC and tax purposes.
  • Legitimate Interests: To manage our business, troubleshoot technical issues, and improve our Course content.

5. Sharing Your Personal Data

We do not sell your data. We may share your personal data with trusted third parties solely for the purpose of running our business:

  • Service Providers: Companies that provide IT and system administration services (e.g., our Course hosting platform).
  • Professional Advisers: Accountants, insurers, and lawyers.
  • Payment Processors: We use Stripe to process payments. We do not store your credit card details on our own servers.

6. International Transfers

Some of our external third parties (such as software providers) may be based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • The country has been deemed to provide an adequate level of protection for personal data by the UK government.
  • We use specific contracts approved for use in the UK which give personal data the same protection it has in the UK (International Data Transfer Agreements).

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent.

To exercise any of these rights, please contact us at [email protected].

9. Complaints

If you have any concerns about our use of your personal data, please contact us in the first instance so we can resolve the issue. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We are registered with the ICO.