TERMS AND CONDITIONS OF SUPPLY

1. WHO WE ARE AND THESE TERMS

1.1 Who we are. We are Shop Space Collective Ltd, a company registered in England and Wales. Our company registration number is 06699212 and our registered office is at Summerdown Yard, Malshanger, Basingstoke, England, RG23 7ES.

1.2 Contacting us. You can contact us by email at [email protected].

1.3 What these terms cover. These are the terms and conditions on which we supply our online training course (the "Course") and associated materials to you.

1.4 Entire Agreement. These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance, or warranty made or given by or on our behalf which is not set out in these terms.

2. NATURE OF THE PRODUCT (EDUCATIONAL ONLY)

2.1 Educational Purpose. The Course is an educational programme designed to provide training and general information. It is strictly for educational purposes.

2.2 NO PROFESSIONAL ADVICE.

• (a) The content provided in the Course, including videos, documents, templates, and any information provided during the Setup Call (defined in Clause 4), is not professional advice.
• (b) While the Course content is based on industry experience, it does not constitute a specific recommendation, professional opinion, or valuation regarding any specific property or transaction.
• (c) No Surveyor-Client Relationship. Purchasing this Course does not create a surveyor-client, advisor-client, or fiduciary relationship between you and Shop Space Collective Ltd.
• (d) You acknowledge that Shop Space Collective Ltd is trading as an education provider and is not acting as a regulated professional firm. You should always consult a currently qualified and insured professional for advice specific to your property or business requirements.
• (e) No Reliance. You acknowledge that any business decisions you make are your own. Shop Space Collective Ltd shall not be liable for any loss or damage arising from your reliance on the Course content, as it serves purely as a theoretical educational resource and not as actionable professional advice.

3. THE DIGITAL CONTRACT & CANCELLATION RIGHTS

3.1 The Contract. Our acceptance of your order takes place when we email you to accept it, at which point a contract will come into existence between you and us.

3.2 Statutory Right to Cancel. Under the Consumer Contracts Regulations 2013, you normally have a legal right to change your mind within 14 days of your purchase.

3.3 WAIVER OF CANCELLATION RIGHTS. The Course consists of digital content. By ticking the consent box at checkout and accessing the Course (streaming videos, downloading materials, or booking your Setup Call) within the 14-day cooling-off period, you expressly request immediate access and acknowledge that you thereby lose your legal right to cancel this contract and claim a refund.

4. THE 30-MINUTE INITIAL SETUP CALL

4.1 Scope of the Call. The Course includes a one-time, 30-minute online video or telephone call with the instructor (the "Setup Call").

4.2 Purpose. The purpose of the Setup Call is to: (a) Orientate you with the Course materials; (b) Discuss your learning objectives; and (c) Answer general questions regarding the educational content.

4.3 Limitations. The Setup Call is strictly educational. We will not provide: (a) Specific valuations, surveys, or appraisals of any real property; (b) Specific advice on any live negotiation, dispute, or transaction you are involved in; or (c) Professional consultancy services.

4.4 Booking and Expiry. You must book the Setup Call within 90 days of purchasing the Course. If you fail to book within this timeframe, this portion of the service will expire.

4.5 Cancellation. If you need to reschedule the Setup Call, you must provide at least 24 hours' notice. Failure to attend without notice may result in the forfeiture of the call.

5. LICENCE AND INTELLECTUAL PROPERTY

5.1 Licence Grant. In exchange for your payment of £299, we grant you a limited, non-exclusive, non-transferable licence to access and view the Course materials for your personal, non-commercial use.

5.2 Restrictions. You must NOT: (a) Share your login details with any other person; (b) Record, download (except where permitted), distribute, or broadcast Course content; (c) Use the materials to train third parties or for commercial gain.

5.3 Breach. We monitor account activity. We reserve the right to terminate your access immediately without refund if we detect account sharing or IP infringement.

6. PRICE AND PAYMENT

6.1 The price of the Course is £299. Payment must be made in full before access is granted.

7. LIMITATION OF LIABILITY

7.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so (e.g., for death or personal injury caused by negligence).

7.2 Cap on Liability. Subject to 7.1, our total liability to you for all claims arising out of or in connection with the Course shall be limited to the purchase price of the Course (£299).

7.3 Exclusion of Losses. We are not liable for business losses. We only supply the Course for private use. If you use the products for any commercial, business, or re-sale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7.4 Accuracy. We make no representations, warranties, or guarantees, whether express or implied, that the content of the Course is accurate, complete, or up to date.

8. PERSONAL INFORMATION

8.1 We will only use your personal information as set out in our Privacy Policy.

9. GOVERNING LAW

9.1 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts.